Asked often,answered plainly.
The questions guests actually send, including the ones a clinic would rather not print. Where the honest answer is "it depends", it says so and then says what it depends on.
24 questions
015 questions
Before you decide
Whether to do it at all, and what an assessment can and cannot tell you.
- Is the consultation really free?
Yes, and it is free whether or not you go on to have anything done. There is no charge for the assessment, no deposit to secure the conversation, and nobody calls you afterwards with an offer that expires on Friday.
- Do I have to send photographs?
No, and you will still get an answer. It will be a more general one. Photographs are what let a surgeon say something about your face rather than about the procedure in the abstract — daylight, no make-up, front and both sides is enough.
- Is an online consultation the same as being examined?
No. It is an assessment, and it is honest about being one: a surgeon can tell you a great deal from photographs and your history, and there are things that can only be settled by examining you in person. Anything that has to wait for that is said so at the time, not discovered on the day.
- What if you tell me not to have it?
It happens, and you are told why. Sometimes the reason is medical, sometimes it is that the operation you have asked for would not change the thing that actually bothers you, and sometimes it is timing. Where a smaller or different procedure would do it, that is offered instead. Where nothing should be done, nothing is.
- Is there an age limit?
Aesthetic surgery is not performed on under-18s. Above that the question is health rather than age — what you take, how you heal, what your heart and lungs make of anaesthesia — and that is what the pre-operative tests are for.
025 questions
Planning & travel
Dates, flights, visas and the things that are easier to arrange early.
- How long will I be in Istanbul?
It depends on the procedure and on you, and your written plan states it before any ticket is booked. It is set by three things: the tests that have to happen before surgery, the days you need to be seen afterwards, and the check that has to clear you to fly.
- Do you book my flights?
Yes. The flight is booked for you, against the dates your written plan gives — which is why no ticket is issued until that plan exists. The return is left changeable wherever the fare allows it, because recovery mostly runs to schedule and occasionally does not. Everything on the ground is arranged for you as well: the transfers, where you stay, and someone who speaks your language for the whole of it.
- Do I need a visa?
That depends on your passport, and it is worth checking early against your own country’s official source rather than a forum. Tell your coordinator as soon as you know: visa timing is the most common reason a surgery date has to move, and it is the easiest one to avoid.
- Can someone come with me?
Yes, and it is the single most useful practical thing you can arrange. Someone to hold the paperwork, remember what was said and be awake when you are not. Say so during planning rather than at the airport, so accommodation is booked for two from the start.
- Can I have more than one procedure at once?
Sometimes, and it is a surgical decision rather than a scheduling one. What limits it is time under anaesthesia and how much recovery a body can do at once — two operations that are each straightforward alone are not automatically straightforward together. Your surgeon says what can be combined and what should be a second trip.
035 questions
Surgery & safety
The hospital, the surgeon, the anaesthetic, and what happens if something goes wrong.
- Where is the surgery performed?
In fully accredited Istanbul hospitals with dedicated anaesthesia teams — not in a treatment room with a hospital’s name on the paperwork. Which hospital is named in your plan before you agree to anything.
- Who actually performs my surgery?
The surgeon named in your plan, and you meet them on the day before anything begins. Each of our surgeons has a page on this site with their field and their training on it; if the name in your plan is not one you recognise, look it up before you travel.
- Will I understand what is being said to me?
An interpreter is with you through consent, anaesthesia and waking. The moment nobody should be guessing at a language is the moment they are being told what is about to happen to them — that is the one place a translation app is not good enough.
- What happens if something goes wrong?
Every operation carries risk, and any clinic that tells you otherwise is selling something. What we can tell you is what happens next: you are seen rather than reassured by message, the surgeon who operated is the one who decides what to do, and the follow-up line exists for precisely this — including after you are home.
What is done about it depends entirely on what it is, so nobody can promise you an outcome in advance. It is discussed with your surgeon, not with a call centre.
- Who gives the anaesthetic?
A dedicated anaesthesia team at the hospital, and the pre-operative tests in your plan are what they read before you go anywhere near a theatre. If those tests turn something up, the date moves. That is the tests working, not the plan failing.
045 questions
Recovery
Flying home, going back to work, scars, and the months the result actually takes.
- When can I fly home?
When the final check clears you, and that check is the one appointment that does not move for a flight. Your plan builds the days in around it, and the return is booked against those days with as much flexibility as the fare allows — which is why no ticket is issued before the plan is written.
- When can I go back to work?
It depends on the procedure and on what your work asks of your body — a desk and a building site are not the same question. Your plan gives you a realistic range for your own procedure, and the instructions you fly home with say what to avoid and for how long.
- Will I have scars?
Yes. Every incision leaves one, and anybody who says otherwise is describing a photograph rather than surgery. What can be controlled is where they are put, how they are closed and how they are cared for while they heal — and scars change for a long time, darkening before they fade.
- When will I see the real result?
Later than the mirror suggests. Swelling moves before it settles, and the face in the week after surgery is not the one the plan described — it is the one on the way there. Your surgeon tells you the horizon for your own procedure, and it is measured in months rather than days.
- What if I am worried once I am home?
Write, and send a photograph rather than sitting with it for a week. You fly home with a list of the specific things that mean call us now instead of waiting, and the coordinator answering is the same person who has been with you since your first message.
054 questions
Cost & practicalities
Cost, what a plan includes, which languages we answer in and where we are.
- How much does it cost?
There is no price list on this site, and that is not evasion — a figure means nothing until someone knows what you need, and a per-treatment price quoted to a stranger is the thing that turns this into shopping. You get a figure in your written plan, before you commit to anything, and it is for your procedure rather than for an average one.
- What is included?
Your plan lists it item by item, including what is not included, which is the half most quotes leave out. The point of naming both is that nothing is discovered at a desk in Istanbul while you are holding a passport.
- Which languages can I write in?
English, Turkish, German, Russian, Italian, Romanian and Ukrainian — spoken by the people you are dealing with rather than routed through a service, and including in the room on the day.
- Where exactly are you?
Two clinics in Istanbul — Bakırköy Marina and Küçükçekmece — and an office in Warszawa. The addresses are on the contact page, and your coordinator confirms which one to come to before you travel.
This article is general information, not medical advice, and does not replace a consultation. Every procedure carries risk and outcomes vary from person to person.
